Ordering Process

How does the ordering process work?

 

1. Shopping cart

Select the products you would like to order by clicking the "Add to cart" button. This will put your selection in the shopping cart. You can change this selection at any time until you send your order by changing the number of products, by clicking the "Remove" box, deleting the selection or canceling the order process. By clicking the "Checkout" button you will go to the next step in the order process.

 

2. Checkout 

Please log in with your email and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed and used in compliance with data protection regulations (see data protection information). Any other use or disclosure to third parties will not take place. If you are already registered, you can now select the shipping method. By clicking the "Next" button you will go to the next step in the order process.

 

3. Check billing address / select payment method

Now check your billing address and enter your preferred payment method. By clicking the "Next" button you will go to the next step in the order process.

 

4. Check shipping address / select shipping method
Now check your shipping address and enter your desired shipping method. By clicking the "Next" button you will go to the next step in the order process.

 

5. Complete the order process / terms and conditions and data protection
You will receive an overview of your order: the selected products, the shipping and billing address and your contact details. Check whether all the information is correct and please read the General Terms and Conditions and the cancellation policy carefully. You can only continue with the order if you agree to the terms and conditions and the cancellation policy (tick the box). By clicking the "Buy now" button, you send your order to us. Hereby you are submitting a legally binding offer.

 

Right of Withdrawal
All information about the right of withdrawal.