Payment, shipping and delivery
The following conditions apply:
The goods are delivered throughout Europe and, on request, to other countries.
Shipping costs (including VAT).
Domestic deliveries (Germany):
We charge a flat shipping fee of € 4.90
From an order value of 69.00 € onwards, we deliver free of charge.
Deliveries to other EU countries:
We calculate the shipping costs to other EU countries based on a shipping fee of € 11.90
Delivery to non-EU countries
When shipping to non-EU countries (e.g. Switzerland), the recipient may incur customs duties. Please inform yourself about this at the responsible customs authority. Additional customs fees are not included in our shipping costs.Please note that customs fees are per package and not per order. We try to pack the packages as efficiently as possible. However, due to weight restrictions per package, larger orders must be split into multiple packages.
For deliveries to Switzerland we recommend you to use the service of MeinEinkauf.ch. You can find all information at MeinEinkauf.ch. All customs formalities and the delivery to your door will be done by MeinEinkauf.ch for a small fee. You will receive your goods quickly, duty paid and at a reasonable price.
Unless otherwise specified in the respective offer, the delivery of the goods in Germany takes place within 2 - 3 days, in the case of foreign deliveries within 5 - 8 days after conclusion of the contract (with agreed advance payment after the time of your payment instruction)
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
We offer follwing payment methods:
- Credit Card
-Payment in Advance
We accept Visa and Mastercard (Eurocard). At the end of the ordering process, please enter your card number, expiration date and the check number on the back of your credit card. The verification number consists of the last three digits of the number in the signature field.
Your credit card details will not be stored by us.
Select the payment method PayPal during the order process, then you will be redirected to the website of PayPal. If you do not have a PayPal account, you can open an account during the payment process. For more information, please visit www.paypal.com.
Payment in advance
Within 5 days after successful order task the payment must be received with us. If payment fails to reach us on time, Sawrasko is entitled to cancel the order. Any transfer costs and bank charges are to be borne by you. Your order will be shipped upon receipt of your payment.
Our bank account details are:
BANK: Sparkasse Hildesheim
IBAN: DE86 2595 0130 0030 8659 98
As purpose of use, please always indicate the order number - you will find it in the order confirmation, which you will receive by e-mail.
Please note that some banks may charge separate transfer fees for foreign transactions. This is completely independent of Sawrasko and to be clarified with the respective bank.
The entire payment process is encrypted and secure. Credits or chargebacks will be made using the payment method that was used for the initial payment.