Would you like to return your order or part of it to us after you have canceled it? Please note the following points.
Our customers bear the return costs. Please send your return with sufficient postage to:
Packaging and condition of the goods
Pack the items well to avoid transport damage. The goods should not show any signs of use (animal hair, dirt, scratches, etc.).
The reimbursement is usually made within 14 working days of the arrival of your return package using the payment method that you selected to pay for the order.
Exchange of items
Unfortunately, an exchange is not possible.
You can find further information on the legal provisions in our cancellation policy. If you have any further questions about returns, please contact us.